FAqs
How can I request a quote?
To request a quote or a personalized consultation, please fill out the form on our website- get a quote.
What is the Delivery time?
A minimum of 45-60 days.
How can I select materials?
We have material swatches and samples available at our office in Mumbai. You are welcome to visit us and explore them.
How do I install the furniture?
Local carpenters can easily install our furniture. If needed, we can also send our team to assist you with the installation.
Do you provide after-sales service?
Yes, we offer after-sales service to ensure your satisfaction with our products. TnC* applied.
Will the material look as described and seen?
Yes, we have quality control teams worldwide and share photos of the materials before shipping them from the factories.
What is the transit time for orders?
The transit time is approximately 45-60 days after placing the order.
What about the warranty?
For electronic parts, we offer a warranty of up to 2-3 years, depending on the product. After the warranty period, electronic items can be replaced for a nominal fee.
How durable is the imported furniture?
Our imported furniture typically lasts 8-10 years, depending on usage. It is essential to use the furniture for its intended purpose to ensure its longevity.
What is the quality of the imported furniture?
Our furniture is durable and long-lasting, meeting high-quality standards
What if I receive a damaged product?
Rest assured, if you receive a damaged product, we will promptly replace it for you.
How do I track the progress of an order?
You will be assigned a dedicated staff member who will provide you with updates throughout the entire process.
How can I receive the printed catalogue?
To request a catalogue, please email us at info@cometfurno.com with your name, postal address, and phone number.
How can I obtain support for my product?
We provide after-sales support through our stores and authorized dealers. For assistance, email us at info@cometfurno.com with your product model, item code, photos, a description of the issue, dealer name, and consent to share your request with the dealer.
Where can I browse and download the online catalogues?
You can browse and download PDF catalogues from the 'Catalogues' section of our website.
How can I select products from home or my office?
We can share catalogs, photos, and videos with you. Alternatively, you can visit our experience center to check the swatches and samples in person.
Do you customize furniture, such as fabric, materials, dimensions, etc.?
Yes, we offer customization options for fabric, materials, dimensions, and more to ensure your furniture perfectly suits your needs and preferences.
Can I procure materials and furniture directly?
Yes, we can arrange for you to visit factories in your desired country to select materials yourself. For example, if you wish to visit Italy to see the production, our team will assist you throughout the process.